I was engaged by Zenith Low Loaders in early 2018 to assist the company with the development of their Integrated Business Management System in preparation for ISO certification to ISO 9001:2015, 14001:2015, ASNZS 4801:2001 and OSHAS 18001:2007. From the commencement of working with the management team I soon realised that the manner in which Mal Southern, the Managing Director runs his business separates Zenith from the “standard” transport company. The professionalism of the management team allows the service which they offer their clients to be nothing short of exceptional, and the electronic systems the company use, provide a paperless, streamlined solution allowing improved efficiency and enhanced customer satisfaction. I was extremely impressed by the technology and attitude the company has adapted into their day to day operational management, which suggests Zenith are a leader in the industry.